Pass Your Next CCQM Certification Exam Easily & Hassle Free
Free ASQ CCQM Exam Question Practice Exams
ASQ CCQM Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
NEW QUESTION # 93
Which approach best ensures that a construction project's design will survive under varying environmental conditions?
- A. Incorporating resilience planning and materials that withstand environmental stresses in the design process
- B. Focusing primarily on the initial cost and speed of construction to minimize environmental impacts and adaptability
- C. Standardizing design elements to be the same across all geographical locations to improve the project schedule
- D. Using the same materials and techniques as in previous projects without adaptation since constructability has already been proven
Answer: A
Explanation:
The best approach to ensuring a construction project's design will survive under varying environmental conditions is to incorporate resilience planning and materials that withstand environmental stresses. This approach aligns with best practices in sustainable and resilient construction design, which is emphasized in both DOE and NAVFAC quality management guidelines.
* Sustainability and Environmental Adaptation:
* Sustainable building design must integrate resilience against climate change and natural disasters.
This includes utilizing energy-efficient materials, environmentally friendly construction methods, and renewable energy sources.
* Federal guidelines, such as DOE O 436.1, mandate that capital asset construction projects integrate climate-ready and resilient building practices from the early design stage.
* Material Selection for Durability:
* Utilizing materials that are specifically engineered to withstand environmental stresses such as hurricanes, floods, extreme temperatures, and seismic activity is crucial. The ASHRAE standards, LEED Gold certification, and international codes (e.g., International Energy Conservation Code) all provide frameworks for material selection that enhances building resilience.
* Integration of Climate-Resilient Design Principles:
* DOE and NAVFAC standards emphasize the need for localized climate risk assessments and design features that enhance the building's resilience to climate events. This includes:
* Energy-efficient designs to reduce greenhouse gas emissions.
* Net-zero water and waste initiatives for self-sustaining buildings.
* Incorporation of passive cooling and heating techniques.
* Compliance with Global and Federal Standards:
* Best practices suggest adhering to LEED, BREEAM, and HQE environmental performance standards. These rating systems help assess and compare the environmental impact and resilience of construction projects.
* (A) Focusing primarily on the initial cost and speed of construction
* This approach ignores long-term environmental adaptability and may lead to increased costs due to future damage, retrofits, and energy inefficiencies.
* (B) Using the same materials and techniques as in previous projects
* Without adaptation to new environmental conditions, this strategy fails to account for evolving climate risks and can lead to structural vulnerabilities.
* (C) Standardizing design elements across all locations
* While standardization can improve efficiency, it does not account for local environmental conditions. A building designed for a temperate climate may not perform well in a hurricane- prone or seismic zone.
Key Considerations for Resilient Construction Design:Why Other Answer Choices Are Incorrect:Conclusion:
The most effective way to ensure a construction project's long-term durability and adaptability is to incorporate resilient design principles, climate-adaptive materials, and sustainability-focused planning. These practices are supported by DOE, NAVFAC, and ASQ construction quality management guidelines, ensuring compliance with federal and international best practices.
NEW QUESTION # 94
Which of the following payment methods provides a contractor with an incentive to control costs by setting a price ceiling while allowing for shared savings?
- A. Performance-based
- B. Cost plus
- C. Lump sum
- D. Guaranteed maximum price
Answer: D
Explanation:
The Guaranteed Maximum Price (GMP) contract is the best payment method for providing a contractor with an incentive to control costs while setting a price ceiling. Under this contract type:
* The contractor is reimbursed for costs up to a pre-agreed limit.
* If costs exceed the GMP, the contractor absorbs the overrun.
* If costs are below the GMP, savings are shared between the contractor and the owner.
* Provides strong motivation for cost control and efficiency.
Incorrect Choices Explained:
* A (Lump Sum): A fixed-price contract does not allow for cost sharing and places all risk on the contractor.
* B (Cost Plus): While cost-plus contracts reimburse all expenses, they do not inherently incentivize cost control.
* C (Performance-Based): Tied to specific performance metrics rather than cost management.
References:
* Quality Management in Construction Projects - Cost Control and Contract Types.
* DCS QA Manual - Cost-Plus and GMP Contracts.
* Managing Design and Construction Using Systems Engineering - Contract Risk Allocation.
NEW QUESTION # 95
What is a key benefit of outsourcing quality control processes to third-party services?
- A. Gaining access to specialized expertise
- B. Reducing the need for internal training
- C. Reducing the responsibilities of the internal quality team
- D. Streamlining processes by minimizing oversight from internal quality teams
Answer: A
Explanation:
Outsourcing quality control (QC) processes to third-party services provides construction companies with significant advantages, primarily by allowing access to specialized expertise. Third-party QC services typically employ highly trained professionals with extensive experience in quality management, testing, and compliance with industry regulations. This expertise can lead to improved accuracy in inspections, adherence to the latest industry standards, and better defect detection, ultimately enhancing construction quality.
Additionally, outsourcing can improve project efficiency and reduce overhead costs associated with maintaining an internal quality control team. Companies that outsource QC can focus more on core construction activities while ensuring that independent and unbiased quality checks are conducted. These third-party services also help meet regulatory and contractual quality requirements, mitigating the risk of project delays and costly rework.
* Quality Management in Construction Projects explains how external audits and third-party assessments enhance compliance and reduce defects.
* CQM Student Study Guide highlights the benefits of an effective QC system in reducing unnecessary costs and improving project outcomes.
* DOE & NAVFAC Standards emphasize independent quality assessments as part of ensuring high construction standards.
ASQ Construction Quality Management (CQM) References:Would you like more insights on specific third- party quality control certifications and compliance requirements?
NEW QUESTION # 96
Risk acceptance is appropriate in a construction project if
- A. the risk is low impact and low frequency of occurrence risks
- B. it is consistent with industry norms
- C. it allows for faster project completion
- D. the risk will not materialize until after project completion
Answer: A
Explanation:
Risk acceptance in a construction project is a valid strategy when the risk presents minimal impact and occurs infrequently. This approach aligns with industry best practices for risk management, as detailed in the Quality Management in Construction Projects handbook. Key considerations include:
* Understanding Risk Acceptance:
* Risk acceptance means that no immediate action is taken other than monitoring the risk.
* The project team acknowledges the risk but does not implement mitigation or transfer strategies due to its low severity.
* Criteria for Risk Acceptance:
* The potential negative impact is minimal (e.g., minor cost overruns or delays).
* The probability of occurrence is low (e.g., rare material shortages).
* The cost of mitigation outweighs the impact of the risk.
* Types of Construction Risks That May Be Accepted:
* Small-scale delays (e.g., minor weather interruptions).
* Minimal cost overruns (e.g., slight fluctuation in material prices).
* Non-critical quality variations (e.g., minor aesthetic defects).
* Alternative Risk Strategies (Avoid, Transfer, Mitigate):
* If the risk poses a significant threat, it should be avoided, transferred, or mitigated instead of accepted.
* Quality Management in Construction Projects (Risk Categories, Response Strategies).
* QA Library (Project Risk Management and Acceptance Criteria).
ASQ Construction Quality Management (CQM) References:
NEW QUESTION # 97
Which of the following methods is characterized by the owner holding separate contractual agreements with the designer and the contractor?
- A. Engineering, Procurement, Construction Management
- B. Design-Bid-Build
- C. Design-Build
- D. Construction Manager at Risk
Answer: B
Explanation:
The Design-Bid-Build (DBB) method is characterized by the owner having separate contractual agreements with both the designer (architect/engineer) and the contractor. This is a traditional project delivery system where the design phase is fully completed before bidding and construction begin.
* Sequential Process:
* The design phase is completed first, and then contractors submit bids based on the design.
* The lowest responsible bidder is typically awarded the construction contract.
* Separate Contracts:
* The owner contracts separately with a designer/consultant for the project's design and a contractor for its execution.
* The designer is responsible for planning, while the contractor focuses on construction execution.
* Clear Cost and Timeline Control:
* Since design is finalized before bidding, the owner knows the project cost, timeline, and scope in advance.
* B. Design-Build - In this method, one firm is responsible for both design and construction, rather than separate contracts.
* C. Construction Manager at Risk (CMAR) - Here, the construction manager commits to project costs early and assumes risk for overruns, unlike DBB where the contractor is only responsible for execution.
* D. Engineering, Procurement, Construction Management (EPCM) - This is typically used for large industrial projects, where an EPCM firm manages the entire project lifecycle, including procurement.
* Quality Management in Construction Projects - Contracting Methods.
Key Characteristics of Design-Bid-Build:Why Other Options Are Incorrect:References:
NEW QUESTION # 98
How should a construction quality manager evaluate the effectiveness of documenting knowledge management strategies in a construction project?
- A. By assessing whether the documented strategies lead to measurable improvements in project execution.
- B. By evaluating the document's format and presentation, without regard to content utility.
- C. By evaluating the compliance of documentation with industry standards.
- D. By the number of documents created during the project.
Answer: A
Explanation:
The effectiveness of documenting knowledge management strategies in a construction project should be measured by its real-world impact on project execution and outcomes rather than just the quantity or format of documents.
* Improved Project Performance:
* The documentation should contribute to measurable improvements in efficiency, quality, and problem resolution.
* Knowledge Retention & Transfer:
* It should facilitate the seamless transfer of critical project knowledge across different teams, ensuring continuity even when key personnel change.
* Reduction in Errors & Rework:
* Well-documented strategies help avoid past mistakes, reducing rework and unnecessary cost overruns.
* Compliance with Best Practices & Standards:
* Effective knowledge management ensures that project teams adhere to industry standards and lessons learned from previous projects.
* Quality Management in Construction Projects (Evaluating Knowledge Management in Construction).
Key Factors in Evaluating Knowledge Management Effectiveness:References:
NEW QUESTION # 99
Which of the following steps is crucial for ensuring all relevant personnel understand their roles in a project?
- A. Implementing comprehensive training and clear communication
- B. Reducing the number of quality checks to meet project completion
- C. Increasing the frequency of performance appraisals
- D. Frequently reassigning responsibilities among personnel
Answer: A
Explanation:
Ensuring that all personnel clearly understand their roles is a fundamental aspect of project success. This is achieved through structured training programs and effective communication channels.
Key considerations:
* Comprehensive Training Programs
* Employees should be provided with role-specific training to ensure they understand their responsibilities.
* Training should include construction quality management standards, project-specific requirements, and safety protocols.
* Clear Communication of Roles and Responsibilities
* A project organization chart should clearly define lines of authority and responsibility.
* Regular meetings should reinforce expectations and allow for clarification of duties.
* Avoiding Common Pitfalls
* A (Incorrect): Performance appraisals evaluate but do not define roles.
* C (Incorrect): Frequent reassignment can create confusion and inefficiencies.
* D (Incorrect): Reducing quality checks compromises project standards and increases risk.
References:
* Quality Management in Construction Projects highlights the importance of defining responsibilities and training programs to ensure smooth project execution.
* QA Library All provides guidance on structuring project roles and responsibilities to enhance accountability.
NEW QUESTION # 100
When reviewing 'delegated' submittals, what should be the primary focus to ensure alignment with the project's quality plan and standards?
- A. Prioritizing options with the fastest delivery times
- B. Verifying that submittals meet quality and performance standards
- C. Selecting the lowest cost options
- D. Focusing more on aesthetics and design appeal than functionality
Answer: B
Explanation:
When reviewing delegated submittals, the primary focus should be ensuring compliance with the project's quality plan, specifications, and performance standards. Submittals are essential to verifying that all materials, products, and equipment incorporated into the project meet contractual requirements.
* Compliance with Contractual Requirements:
* All submittals must align with the contract specifications, Request for Proposal (RFP), and accepted contractor proposal.
* Design-Build projects require the Designer of Record (DOR) to approve submittals before a Government conformance review.
* Ensuring Quality & Performance Standards:
* The Quality Control (QC) Manager must review submittals to verify compliance with project quality plans.
* Performance-based submittals should demonstrate that proposed products meet functionality, durability, and safety requirements.
* Verification of Variations & Modifications:
* If a submittal proposes a deviation from contract requirements, it must undergo a formal review and approval process, including a Contracting Officer's decision.
* Variations require justification, including a technical analysis and potential cost impact.
* Integration with the Quality Plan & Three-Phase Control System:
* Submittals should be assessed as part of the Three-Phase Control System, ensuring thorough preparatory, initial, and follow-up reviews.
* Approved submittals should be available before starting any definable feature of work.
* A. Selecting the lowest cost options: Incorrect, as submittals should be evaluated based on quality and compliance, not cost alone.
* B. Prioritizing options with the fastest delivery times: Incorrect, because speed should not compromise compliance with technical specifications and performance requirements.
* D. Focusing more on aesthetics and design appeal than functionality: Incorrect, as safety, durability, and performance are more critical to construction quality management.
Key Aspects of Reviewing Delegated Submittals:Why Other Options Are Incorrect:Thus, Option C is the correct answer, ensuring all submittals are verified against quality and performance standards before approval.
NEW QUESTION # 101
When analyzing change management strategies, how should adapting to global changes affecting the project be addressed?
- A. Implement temporary fixes to adjust to global changes
- B. Limit the adaptation to changes only in areas directly affected
- C. Ignore external changes and focus on internal dynamics
- D. Evaluate how global trends and risks impact organizational operations
Answer: D
Explanation:
When analyzing change management strategies in construction projects, it is essential to evaluate how global trends and risks impact organizational operations. This ensures that companies proactively adapt to changes such as economic fluctuations, regulatory shifts, and technological advancements.
* Global Trends & Risks: Construction projects are affected by geopolitical factors, supply chain disruptions, labor shortages, and environmental concerns. Evaluating these trends helps in risk mitigation and future-proofing project plans.
* Strategic Adaptation: Instead of implementing temporary fixes (Option B) or limiting changes to directly affected areas (Option D), organizations should assess the broader impact on project timelines, costs, and quality standards.
* Long-Term Competitiveness: Companies that continuously assess external factors maintain a competitive edge by adapting business models and operational strategies.
Options A, B, and D are inadequate because ignoring external changes (Option A) leads to project failures, temporary fixes (Option B) do not provide sustainable solutions, and limiting adaptation (Option D) can overlook broader risks.
* QA Library explains how risk management in construction must consider external factors to ensure strategic alignment.
* Quality Management in Construction Projects highlights the need for integrated change management to handle global impacts.
* DOE & NAVFAC Standards emphasize the role of environmental, political, and economic trends in shaping construction quality management practices.
ASQ Construction Quality Management (CQM) References:Would you like further details on how organizations can implement predictive analytics to forecast global trends affecting construction projects?
NEW QUESTION # 102
When evaluating materials for a construction project, which approach ensures they conform to project specifications?
- A. Relying on the supplier's reputation to ensure quality
- B. Selecting materials based on the lowest cost available
- C. Conducting inspections according to project quality standards
- D. Choosing materials for their ease of installation
Answer: C
Explanation:
Ensuring materials conform to project specifications requires systematic inspection and verification based on industry standards.
* Quality Control Inspections - Materials must undergo rigorous inspections, testing, and documentation to meet project requirements.
* Compliance with Contract Specifications - Evaluations are performed against design and technical criteria stated in the contract.
* Third-Party Testing - Many projects mandate independent testing agencies to verify compliance with ASTM, ACI, and ISO standards.
* Material Certification and Submittals - Contractors must submit mill reports, compliance statements, and samples for approval.
* Failure Prevention - Poor-quality materials can result in structural failures, cost overruns, and safety hazards, making inspections essential.
* Option B (Selecting based on lowest cost) - Choosing the cheapest material can compromise quality and safety.
* Option C (Relying on supplier reputation) - Quality should be verified through testing, not assumptions.
* Option D (Choosing materials for ease of installation) - Material selection should prioritize performance, durability, and compliance.
Why Other Options Are Incorrect:References:
* Quality Management in Construction Projects.pdf - Material Quality Verification and Inspection
* QA Library All.pdf - Material Compliance and Submittal Process
* Project Specifications Manual - Testing and Approval Procedures
NEW QUESTION # 103
In which project delivery method does the owner typically engage a contractor to both design and construct the facility under a single agreement, facilitating faster project completion?
- A. Design-Build
- B. Design-Bid-Build
- C. Engineering Procurement Construction Management
- D. Construction Manager at Risk
Answer: A
Explanation:
The Design-Build (DB) project delivery method integrates both design and construction under a single contract, allowing for a streamlined process that reduces project duration and cost overruns. This method contrasts with traditional Design-Bid-Build (DBB), where design and construction are separate contracts.
* Single-Source Responsibility:
* The owner contracts a single entity responsible for both design and construction.
* Faster Project Completion:
* Overlapping design and construction phases enable faster project delivery.
* Reduces the risk of project delays due to coordination issues between designers and contractors.
* Cost and Time Efficiency:
* Early contractor involvement allows for cost-effective design adjustments.
* Minimizes disputes between design and construction teams.
* Reduced Owner's Administrative Burden:
* The owner has fewer contracts to manage, simplifying decision-making and project oversight.
Key Features of Design-Build:Comparison to Other Project Delivery Methods:Method Description Owner's Role Speed Design-Bid-Build (DBB) Separate design and construction contracts High involvement Slow Design-Build (DB) Single contract for design and construction Moderate involvement Fast Construction Manager at Risk (CMAR) CM acts as advisor in design phase, then becomes general contractor High involvement Moderate Engineering, Procurement, and Construction Management (EPCM) Contracted firm manages design and construction separately Moderate to high involvement Slow to moderate
* Quality Management in Construction Projects (Design-Build vs. Other Project Delivery Methods).
* QA Library All (Integrated Project Delivery and Contracting Approaches).
References:
NEW QUESTION # 104
ACCQM is tasked with developing an evaluation system to ensure that resources allocated for inspections are effectively aligned with the established inspection and test plan in a construction project. Which factors should be prioritized in this evaluation system to support the plan's objectives?
- A. The expertise and availability of personnel, as well as the adequacy of tools and technology for performing inspections
- B. The cost-efficiency of inspection resources compared to the original project budget
- C. The absence of significant delays, even if inspection quality or outcomes need adjustment
- D. The ability to reduce overall resource usage while maintaining inspection schedules
Answer: A
Explanation:
An effective evaluation system for inspection resources must ensure that inspections and tests align with project requirements and quality control plans. The primary focus should be on the expertise of personnel conducting inspections, the availability of required personnel, and the adequacy of tools and technology used.
* Personnel Expertise & Training - Inspectors must be qualified and trained to perform inspections per project specifications.
* Availability of Personnel - Sufficient inspectors must be allocated to avoid bottlenecks in the inspection process.
* Adequacy of Inspection Tools & Equipment - Proper calibration of measuring and testing tools ensures accuracy in results.
* Alignment with Inspection & Test Plan (ITP) - Inspection activities must follow structured guidelines to prevent inconsistencies.
* Documentation & Record Keeping - Proper documentation ensures traceability and verification of inspection results.
* Regulatory & Safety Compliance - Inspections must comply with project requirements, codes, and industry standards.
Key Prioritization Factors in an Inspection Evaluation System:By focusing on these factors, the evaluation system ensures that the construction project maintains high-quality standards, reduces defects, and prevents rework.
References:
* QA Library
* Quality Management in Construction Projects
NEW QUESTION # 105
Which of the following is a critical consideration when evaluating the impact of a project's delivery method on design phase planning?
- A. The geographical location is relevant to the selected delivery method
- B. The delivery method integrates quality objectives into the design plan
- C. The delivery method aligns with the project's financial objectives
- D. The delivery method allows for flexible scheduling and resource allocation
Answer: B
Explanation:
The delivery method of a construction project significantly impacts design phase planning, particularly when considering quality objectives. The most critical consideration is ensuring that quality objectives are integrated into the design plan.
* Alignment with Quality Standards and Regulatory Requirements:
* Different project delivery methods (e.g., Design-Bid-Build, Design-Build, Integrated Project Delivery) influence how quality standards are implemented early in the design phase.
* Design-Build (DB) contracts integrate quality and construction considerations early, reducing design errors and rework.
* Risk Management and Quality Control Integration:
* Integrated risk-based design approaches, such as those used in Integrated Project Delivery (IPD), ensure that quality control is embedded in design decisions.
* Constructability reviews and quality audits during design help identify potential risks before they escalate.
* Impact on Cost, Schedule, and Performance:
* While financial objectives and scheduling flexibility (choices B & D) are important, they must align with quality assurance goals to ensure long-term project success.
* (B) Aligning the delivery method with financial objectives:
* While financial planning is important, it should not take precedence over quality requirements. A project can stay within budget but still fail due to poor design quality.
* (C) Considering geographical location as a primary factor:
* Geographical factors affect logistics, materials, and labor availability, but they do not dictate how well the delivery method integrates quality into design.
* (D) Allowing flexible scheduling and resource allocation:
* While flexibility helps with adaptability, it does not ensure systematic quality integration during the design phase.
Key Considerations in Project Delivery Methods Affecting Design Planning:Why Other Answer Choices Are Incorrect:Conclusion:The most critical factor in evaluating how a project delivery method impacts the design phase is ensuring that quality objectives are embedded into the design process from the beginning.
NEW QUESTION # 106
The primary purpose of quality control in a project is to
- A. manage the project's budget
- B. negotiate contracts with suppliers
- C. ensure project outputs meet standards
- D. create contingency plans for project risks
Answer: C
Explanation:
The primary purpose of quality control (QC) in construction is to ensure that all materials, workmanship, and processes meet the required standards and specifications. This ensures that the project is delivered as per contractual and regulatory expectations.
* Monitor Compliance with Standards:
* Ensure construction meets design specifications, safety standards, and contract requirements.
* Perform Inspections and Testing:
* Conduct on-site material inspections, process verification, and performance testing to prevent defects.
* Reduce Rework and Costs:
* Early identification of non-conformance reduces costly rework, ensuring efficiency in project execution.
* Improve Safety and Performance:
* Ensures that materials and structural elements meet safety codes to prevent future failures.
* Option B (Negotiate contracts with suppliers):
* Incorrect as contract negotiation is a procurement function, not a quality control responsibility.
* Option C (Create contingency plans for project risks):
* Incorrect since contingency planning is part of risk management, while QC focuses on ensuring quality through inspections and testing.
* Option D (Manage the project's budget):
* Incorrect as budget management falls under cost control, whereas quality control ensures compliance with specifications.
* Three-Phase Control System: Used to maintain strict quality compliance through preparatory, initial, and follow-up inspections.
* Quality Assurance & Quality Control in Construction: Details the role of inspections and corrective actions in achieving project quality.
* DOE & NAVFAC Standards for Quality Management: Emphasizes systematic QC procedures to prevent defects and ensure compliance.
Key Functions of Quality Control in Construction:Why Other Options Are Incorrect:ASQ Construction Quality Management (CQM) References:This ensures high construction quality, client satisfaction, and long- term project success.
NEW QUESTION # 107
How do regular authority having jurisdiction (AHJ) inspections influence standard practices on a construction site?
- A. They ensure that innovative construction techniques comply with regulatory safety standards.
- B. They promote adherence to specific material standards to meet compliance requirements.
- C. They require adjustments to construction schedules to address nonconformities found during inspections.
- D. They ensure construction practices meet current regulatory standards.
Answer: D
Explanation:
Authority Having Jurisdiction (AHJ) inspections play a crucial role in ensuring that construction practices comply with the most up-to-date building codes, safety regulations, and legal standards. These inspections are essential in maintaining safety, quality, and legal compliance throughout the construction lifecycle.
* Ensuring Compliance with Regulatory Standards
* AHJ inspections confirm that construction processes, materials, and structural integrity meet local, state, and federal regulations.
* Regulatory updates are incorporated into inspections, helping construction teams stay aligned with evolving safety standards.
* Minimizing Non-Conformance Issues
* Regular inspections identify potential violations early, preventing costly rework and ensuring legal compliance before final project approval.
* Enhancing Construction Site Safety
* Inspectors enforce safety codes, including fire protection, electrical safety, structural stability, and environmental impact assessments.
* This minimizes hazards and ensures that contractors adhere to OSHA and other industry-specific safety protocols.
* Why Other Options Are Incorrect:
* A. They ensure that innovative construction techniques comply with regulatory safety standards - While compliance is important, the primary focus of AHJ inspections is broader, covering all construction practices, not just innovative ones.
* C. They require adjustments to construction schedules to address nonconformities found during inspections - While nonconformities may need correction, AHJ inspections are not primarily aimed at changing project timelines.
* D. They promote adherence to specific material standards to meet compliance requirements - Material standards are only one part of AHJ inspections; they oversee the entire construction process.
* Quality Management in Construction Projects - AHJ Compliance & Regulatory Standards.
Key Ways AHJ Inspections Influence Construction Practices:References:
NEW QUESTION # 108
......
Ace CCQM Certification with 167 Actual Questions: https://pass4lead.newpassleader.com/ASQ/CCQM-exam-preparation-materials.html