The WGU Introduction to IT exam (code: Introduction-to-IT) is the official WGU exam that leads to the Bachelor of Science in Information Technology (foundational course requirement) certification. It sits at the Associate level of the WGU certification track. Passing it proves to employers that your skills have been validated by WGU itself, which is why the Introduction-to-IT credential keeps showing up in job postings.

The WGU Introduction to IT exam gives you 120 minutes to work through Approximately 60–70 multiple-choice questions (varies by version). Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the NewPassLeader test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.

The passing score for the WGU Introduction to IT exam is Competency-based (WGU passing standard: 'Competent' / typically equivalent to ~70%+ benchmark, not publicly fixed), and the official registration fee is Included in WGU tuition (no separate exam fee). Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with NewPassLeader practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above Competency-based (WGU passing standard: 'Competent' / typically equivalent to ~70%+ benchmark, not publicly fixed).

According to WGU, the following applies: None (introductory foundational course in WGU IT degree program). Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www.wgu.edu/online-it-degrees/information-technology-bachelors-program.html before you register.

You can book your WGU Introduction to IT exam through the official channels below:

• WGU Student Portal (course exam scheduling)

WGU lists the following training options for WGU Introduction to IT candidates:

• WGU Course Resources (official learning materials)
• General IT Fundamentals Learning Path (Khan Academy Computing)

Official courses build a solid foundation, and pairing them with the 139 practice questions from NewPassLeader shows you how ready you really are before you spend money on the exam itself.

Yes. NewPassLeader offers a free Introduction-to-IT PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your WGU Introduction to IT material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.

If you take the corresponding Introduction-to-IT exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.

The official WGU Introduction to IT syllabus is organized into 5 main domains. The first three are IT Roles, Governance & Professional Practices, Cybersecurity & Emerging Technologies, and Data, Databases & Information Systems. For the full domain-by-domain breakdown, see the complete Exam Topics outline above.