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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?

A. Read. Create access on Journal Type, Loyalty Member Currencies, and Partner Products Objects
B. Read, Edit access on Journal Type, Loyalty Member Promotions, and Loyalty Member Benefits Objects
C. Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects
D. Read, View access on Journal Type, Partner Products, and Loyalty Ledgers Objects

Question 2

Using extensive Data Processing Engine jobs to modify Salesforce data at scale, which two limits should be monitored?

A. Batch Limit in Bulk Api
B. Record Storage Limits
C. Data Pipeline Limits
D. Apex Governor Limits

Question 3

A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.
What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?

A. In the Partner Account record, 'Enable Customer User" on the Contact associated
B. Ensure the Allow using standard external profiles for self-registration, user creation, and login' is enabled
C. Ensure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled
D. For the Loyalty Member, 'Enable Customer User' on the Contact or "Enable Partner User' on the Account
E. Using Experience Cloud sharing sets, specify Account as the object of your sharing set

Question 4

What is the correct implementation approach for an Administrator to target a promotion only for specific products?

A. Map products to promotion through an out-of-the-box Related List
B. Add promotion to the lookup field on the product
C. Create product attributes in Promotion Setup
D. Create a custom list on the promotion

Question 5

The Loyalty Administrator for Northern Trail Outfitters (NTO) insider program defines tier groups- Status Tier Group with a Fixed model and period of one year.
The three tier are defined =Silver (base), Golden (next tier), and Platinum (the highest tier) Extend Expiration for this tier group is Qualifying Points Reset Date.
A member joins NTO insider in the Silver tier and, after a year of engagement, gets upgraded to the Gold tier on March 16 2023.
Which date would be the new Expiry date or this member after the tier is upgraded to Gold?

A. March 16, 2020.
B. March 31 2024
C. December 31, 2024
D. December 31, 2023

Solutions: