Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics C5
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Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customizing Relationships and Mappings | 10-15% | - Relationship behaviors - Field mapping - 1:N, N:1, N:N relationships |
| Customizing Entities and Attributes | 20-25% | - Attribute types and configuration - Entity properties and behaviors - System vs custom entities |
| Configuring Organizational Structure | 15-20% | - Inheritance and hierarchy - Business units - Deployment models |
| Customizing Forms, Views and Charts | 15-20% | - View creation and filtering - Chart and dashboard configuration - Form design and layout |
| Configuring Auditing and Solutions | 15-20% | - Enabling and managing auditing - Managed vs unmanaged solutions - Import, export and deployment of solutions |
| Managing Users, Teams and Security | 20-25% | - User creation and management - Security roles and privileges - Team types and administration - Field-level security |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
A company uses Microsoft Dynamics CRM Online 2011 with an organization that includes two custom entities named EntityA and EntityB. You create two referential, restrict delete, one-to-many (1:N) relationships between EntityA and EntityB named Related1 and Related2. You then customize the form for EntityB and add the Related1 and Related2 relationship lookup fields to the form. You need to ensure that when an EntityA record is deleted all associated EntityB records that reference EntityA in the Related1 lookup field are also deleted. What should you do?
- A. Edit the Related1 and Related2 relationships. Set the behavior type to referential.
- B. Edit the Related1 and Related2 relationships. Set the behavior type to parental.
- C. Edit only the Related1 relationship. Set the behavior type to parental.
- D. Edit only the Related1 relationship. Set the behavior type to referential.
Correct Answer: C 🗳️
You are adding a user to Microsoft Dynamics CRM 2011 by using the Add User wizard. Which security roles are available in the Add User wizard when you create a new user?
- A. none (security roles are added after the user is created)
- B. only built-in security roles
- C. built-in and custom security roles
- D. only the security roles contained in the business unit of the new user
Correct Answer: D 🗳️
You need to configure the Microsoft Dynamics CRM 2011 Order form to display all products for the current order. What should you add to the Order form?
- A. a section
- B. a sub-grid based on Order Products entity
- C. a lookup field based on the Product field
- D. a Data (XML) web resource
Correct Answer: B 🗳️
Which of the following elements allow you to edit the Can be customized managed property? (Choose all that apply.)
- A. a business entity in an unmanaged solution
- B. a custom component that is part of a default solution
- C. a business entity in a managed solution
- D. a custom component that is part of an unmanaged solution
Correct Answer: B,D 🗳️
A custom Microsoft Dynamics CRM 2011 team named SalesTeam1 merges with another team within the organization. You plan to remove SalesTeam1 from the organization by using functionality available from the Microsoft Dynamics CRM user interface. You need to prepare SalesTeam1 for deletion. What should you do?
- A. Delete SalesTeam1's connections.
- B. Change SalesTeam1's business unit.
- C. Remove all users from SalesTeam1.
- D. Reassign SalesTeam1's records to a different team or user.
Correct Answer: D 🗳️
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