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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. What type of capability is NOT provided by Delivery and Services Scheduling?

A) Abilityto determine the best delivery crew or service provider.
B) Ability to setup warranty based annual service maintenance schedules.
C) Ability to connect Inventory availability with crew availability.
D) Ability to schedule appointment at the time of creating an order.

2. What functionality supports Move Add Cancel Delete (MACD) process for service configurations?

A) Comparison of current with new/changed configurations.
B) All of the above
C) Execute date validations.
D) Lock contracted prices.

3. How do today's customers interact with a brand?

A) Customers are increasing using only a single channel for all their interactions.
B) Customers expect the brand to provide a seamless and consistent cross-channel
experience.
C) None of the above.
D) Customers expect a dedicated and independent system for each channel for more focused service.

4. The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.

A) budget and plan marketing campaigns across channels
B) deliver a personalized shopping experience based on user identity
C) build an ongoing dialog with shoppers using triggers and actions
D) leverage marketing analytics to tune marketing activities

Solutions: