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IBM M2040-232 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Scenarios- Solution mapping
  • 1. Cross-brand solution positioning
  • 2. Business challenges and recommended solutions
  • 3. Typical customer use cases
Topic 2: Sales Opportunities- Sales methodology
  • 1. Identifying customer needs
  • 2. Qualifying opportunities
  • 3. Positioning IBM solutions
Topic 3: Products and Solution Components- Core solution offerings
  • 1. Infrastructure components
  • 2. Software capabilities
  • 3. Integrated business solutions
Topic 4: IBM Solutions for Smart Business Portfolio Overview- IBM Solutions for Smart Business strategy
  • 1. Target customer segments
  • 2. Solution portfolio overview
  • 3. Business value proposition
Topic 5: Business Benefits and Competitive Positioning- Customer value
  • 1. Operational efficiency improvements
  • 2. Competitive differentiators
  • 3. Cost reduction benefits

IBM Solutions for Smart Business Sales Mastery Test v1 Sample Questions:

1. Is it true or false that One-click install, verifies the environment on which the solution will be installed, performs any pre-requisite tasks, silently installs pre-requisite middleware and the solution software?

A) True. One-click install verifies client operating systems images.
B) True. This requires minimum input from the administrator installing the solution, performing post-installation tasks silently.
C) False. The solution has many parts and requires multiple install options.
D) False. Database middleware is always installed first.


2. Authorized IBM Business Partners may secure special pricing for IBM Solutions for Smart Business by _____________________________.

A) there is no special pricing for IBM Solutions for Smart Business as these solutions have been priced effectively for Mid Market
B) negotiating a special price with their VAD based upon volume
C) having an IBM resource enter an authorized special bid
D) including Hardware and other PPA Software in the deal and getting better bottom-line pricing


3. Name the question below that would be LEAST likely to be asked of mid-sized companies who are facing IT challenges.

A) How do you handle changes in your industry that require new business applications or upgrades to the ones you have?
B) How do you prioritize time and resources in your IT environment or focused on your business?
C) How is IT performance or unscheduled downtime impacting your bottom line or responsiveness to your customers?
D) How do you plan on leveraging growing IT resources in other countries?


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: D

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