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IBM C2180-188 Exam Syllabus Topics:

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

One week prior to the start of Iteration 5, which is planned for a two weeks duration, the BPM Program Manager has asked developers to review the proposed user stories assigned to the iteration, define implementation tasks and provide estimates in hours. During the commitment meeting prior to iteration start, one of the user stories has a single implementation task with an estimate of 80 hours. What should the BPM Program Manager recommend?

A. Cancel the user story and move it to a future iteration because 80 hours too large to fit into a two-week iteration with confidence.
B. Break down the implementation work into tasks that can be described in 8 hours or less.
C. Break down the user story into child stories because it is an epic.
D. Pad the task with 20% more hours because developers typically under-estimate their required effort.

Question 2

A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?

A. Capture use cases only if they are simple.
B. Have the developers write user stories.
C. Create a series of wire frame models.
D. Focus on participants, their actions and sequence of activities.

Question 3

A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A. High, Budgetary Estimate
B. Small, Rough Order of Magnitude (ROM)
C. Small, Budgetary Estimate
D. High, Rough Order of Magnitude (ROM)

Question 4

A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

A. Service Level Agreements (SLAs)
B. A report
C. Key Performance Indicators (KPIs)
D. Scoreboards

Solutions: