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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Why does investing in HP Services matter to your customers?

A) resell HP Services
B) earn money on rebates
C) help reduce the impact of downtime and maximize employee productivity
D) give customers incremental discounts on accessories

2. Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.)

A) How do you manage the complexity of dealing with your devices, network, and software Issues?
B) How do your employees currently migrate their data?
C) Do you have employees who travel frequently?
D) How do you make changes to BIOS settings for the new PCs that arrive at your site?
E) What if you could reassign your IT staff to core business functions instead of spending time managing device rollouts?

3. What does the HP Partner First Portal allow partners to do? (Select two.)

A) check warranty coverage
B) register and track services
C) create a quote
D) access business selling tools, training, and other resources such as HP Sales Central
E) access information about HP hardware & services

4. Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy?
(Select two.)

A) They need to increase security for sensitive data.
B) They need to standardize IT implementations (global/multi-national, multi-location).
C) They need to get reports about their IT performance environment.
D) They need to shift the IT focus/time from deployment tasks to core business activities.
E) They need IT resources focused on innovation.

Solutions: