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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

Question 1

A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?

A. Document findings, actions, and outcomes
B. Escalate problem to a senior technician
C. Perform a full system backup
D. Re-establish new theory of probable cause

Question 2

Which of the following security controls would be an example of the least privilege principle on a home PC?

A. Store all financial data in a separate folder.
B. Create a standard user account for kids.
C. Install antispyware on the PC.
D. Disable the firewall for online gaming.

Question 3

When comparing an ATX 20-pin power cable to an ATX 24-pin power cable, which of the following voltage values is found on the four extra pins?

A. +3.3v, +5v, +12v, and ground
B. +3.3v, -5v, +12v, and ground
C. +3.3v, +5v, and two grounds
D. +5v, -5v, +12v, and ground

Question 4

A technician receives a call late in the evening that employees of a small business cannot access the company's remote access server. The technician cannot get a response from the server or the router at the site. Upon gaining access to the physical site, the technician discovers the router unplugged from the power source. Which of the following should be implemented to reduce the chance of this happening again?

A. Move the router to a physically secure location.
B. Install security cameras to monitor the router.
C. Plug the router into an uninterruptable power supply.
D. Outsource the remote access service to a third party.

Question 5

A technician needs to sanitize a hard drive for reuse. Which of the following would be the EASIEST for the technician to perform?

A. Overwrite
B. Destroy hard drive
C. Degaussing
D. Low level format

Solutions: