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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization is evaluating Nonprofit Cloud. Where can the organization see whether they qualify for nonprofit pricing and benefits from Salesforce?

A) Trailhead Academy
B) The Power of Us Program pages
C) The Salesforce Commons Program pages

2. A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation. What should the consultant do to meet the requirement?

A) Reword the field label in Setup.
B) Create a support case to change the label.
C) Activate English (UK) in Language Settings.
D) Override the default English labels in Translation Workbench.

3. A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management. What should the consultant discuss with the nonprofit?

A) Case Management has a custom object for tracking goals.
B) Case Management requires Experience Cloud licenses.
C) Program Management Module can track Case Plans and Action Items.
D) Program Management Module has custom objects for calendars and activities.

4. A nonprofit organization is evaluating Nonprofit Cloud. The organization has common focus areas, which are used to track programs, individuals, and grants to organize data across departments. Which Nonprofit Cloud feature can the organization use to organize the data in the same manner?

A) Data Pipelines
B) Interest Tags
C) Compliant Data Sharing

5. A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?

A) Multiple Contact Point Address records
B) Multiple Person Account records
C) Multiple custom Address fields

Solutions: