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SAP C_C4HCBU1808 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:

1. What is an SAP AddOn?

A) A set of Java libraries, distributed as a JAR file, used to call external service providers, such as payment, tax, or fraud service providers.
B) A type of extension running on a separate framework that provides specialized backend functionality and connects with SAP through RESTful Web services
C) A type of extension that allows you to extend SAP Commerce accelerator functionality, such as sharing ona social network
D) A commerce extension that provides optional functionality, such as behavioral targeting, vouchers, Solr faceted search, or subscriptions

2. What does the Assisted Service Module enable a customer sales and service agent to do? (3)

A) Search for a customer's account or session
B) View or edit the customer's cart using the 360 degree customer view
C) Override the rules of a promotion on behalf the customer
D) Create a new customer account on the customer's behalf
E) Create a voucher on behalf of the customer

3. What does SAP backenci integrations provide out-of-the-box? (3)

A) An additional package for the integration with SAP CRM
B) Integration with SAP Marketing Cloud
C) SAP Customer Activity Repositury (CAR) integration
D) SAP S/4HANA integration scenarios
E) SAP ERP integration scenarios

4. Which user interfaces can you use to enter a customer complaint ticket? (2)

A) On the storefront using the Assisted Service Module
B) Personalization mode in SmartEdit
C) BackOffice Order Fulfillment Cockpit
D) BackOffice Customer Support Cockpit

5. In SAP Commerce, where can you configure Availability to Promise?

A) In the BackOffice Order Fulfillment Cockpit
B) ln the BackOffice Administration Cockpit
C) In the BackOffice Adaptive Search Perspective
D) In the BackOffice Customer Support Cockpit

Solutions: