The Avaya Contact Center Control Manager Implementation and Maintenance exam is split across 5 areas, with Configuration & Administration (20%), ACCCM Architecture & Components (20%), Integration & Connectivity (25%) carrying the most weight. Study in proportion to those shares — the full outline is in the section above this page.

The Avaya Contact Center Control Manager Implementation and Maintenance exam costs $125 USD per attempt, with 70% required to pass. Fail, and that fee returns in full for the retake. Practice with NewPassLeader questions until your timed mock scores clear 70% comfortably — then the exam fee is a single payment, not a subscription.

The 3302 exam is Avaya's official certification test — passing it earns the Avaya Certified Implementation Specialist (ACIS) credential at the Specialist level. Its influence comes from how practical it is: employers use the Avaya Contact Center Control Manager Implementation and Maintenance certificate as proof that you can do the work, not just talk about it. It also connects to Avaya Contact Center Solutions, giving the credential a natural next step.

Yes — NewPassLeader offers a free demo of the Avaya Contact Center Control Manager Implementation and Maintenance questions so you can see the quality before you pay. After purchase, 365 days of free updates are included; once the year expires, renew the update service at a 50% discount from your member zone.

Registration is handled through Avaya's official channels:

• Pearson VUE Registration
• Avaya Learning Center

Delivery is instant: your 3302 product is emailed within one minute of payment — if nothing arrives within 2 hours, check spam and contact our 7x24 support; we reply within two hours and resend immediately. On failure, the guarantee has written terms: sit the corresponding 3302 exam within 60 days of purchase, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund completes within 7 days. The policy covers the corresponding exam only; attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate name must match the payer name. If you prefer, exchange your product for two free exam products of equal value and keep the update service on the original.

Yes, the vendor recommends these options:

• Avaya Contact Center Control Manager Implementation & Maintenance Course

Training covers the theory; the 70 practice questions for the 3302 exam from NewPassLeader test it under real exam conditions.

The Avaya Contact Center Control Manager Implementation and Maintenance exam contains 70 questions within 90 minutes. That is a tight ratio — the candidates who finish calmly are the ones who practiced under a clock. Run full timed sessions in the NewPassLeader test engine until 3302 exam pacing becomes habit, not hope.

Recommended: Hands-on experience with Avaya ACCCM and related contact center products; no mandatory prerequisite exam These rules are set by Avaya and may change, so confirm the current requirements on the official exam page: https://support.avaya.com before registering for the Avaya Contact Center Control Manager Implementation and Maintenance exam.